Introduction
Welcome to New Fiber Internet Deals. Your trust is important to us, and we are committed to protecting your privacy.
This Privacy Policy explains how we collect, use, share, and safeguard your personal information when you subscribe to our internet services, visit our website, or interact with us online or offline.
Key Point: We do not sell your personal data to third parties. Your information is used strictly to provide, manage, and improve your internet experience.
Information We Collect
To provide reliable internet services, we may collect the following types of information:
Personal Information
- Name and contact details (email, phone number, billing/shipping address)
- Account login details (username and password)
- Billing and payment information (credit/debit card, bank details)
- Customer support interactions (emails, calls, chat records)
Service & Usage Information
- IP address and device identifiers
- Network activity (data usage, bandwidth consumption)
- Service performance (connection speed, downtime, outages)
- Browser type, operating system, and device information
- Location data for service availability
How We Use Your Information
We use your information to:
- Provide, activate, and maintain your internet service
- Process billing and payments
- Notify you about service updates, maintenance, or outages
- Offer technical support and resolve issues
- Monitor network performance and optimize service delivery
- Detect and prevent fraud, unauthorized access, or illegal activities
- Inform you about new plans, offers, or upgrades
Data Security
We use industry-standard security measures to protect your data from unauthorized access or misuse, including:
- Data encryption and secure payment gateways
- Firewalls and intrusion detection systems
- Regular security audits and monitoring
- Access restrictions for sensitive information
While we take strong precautions, no online system can be guaranteed 100% secure.
Cookies and Tracking
We use cookies and similar technologies to personalize your experience, analyze site traffic, and improve our services.
You may choose to disable cookies in your browser settings, but some features of our website may not function properly without them.
Your Rights
Depending on your location, you may have the right to:
- Access: Request a copy of the personal data we hold about you
- Correction: Request updates or corrections to inaccurate data
- Deletion: Request removal of your data when no longer needed
- Restriction: Limit certain types of processing
- Objection: Opt-out of marketing communications
- Portability: Request transfer of your account data to another provider
- Withdraw Consent: Manage your cookie or communication preferences
Changes to This Policy
We may update this Privacy Policy to reflect changes in technology, regulations, or our business practices.
Updates will be posted on this page with the latest "Last Updated" date.
Contact Us
If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us:
- By phone: +18555278221
- By mail: 5335 Harbns PT LN NW, Lilburn, GA, 30047